Are you idiot? I explain you for the 10th time. First of all you confirmed reservation and emailed me. I do not care what your bank told you after two, three hours, etc. You had to call me. If you are so stupid, I repeat it was night and like anybody I was sleeping. I see that it is very hard for you to understand that when people sleep their mind is not connected to email. Are you terminator and able to comunicate via internet while asleep? If so, you have to check with your local hospital. I'm afraid you are crazy. Again, you could call my mobile phone. It is your fault or your bank fault, not mine. You want to charge me for about $100 because of your stupidity. I see that speaking with you is extra hard, that's why I kindly ask you to tell somebody from your management that I am going to make chargeback and I also will inform my bank about fraudulent activity from ctrip. Give me email of your management.
В итоге сказали что вернут деньги на карту через 3 недели без всяких пенальтей.
А вообще в чем прикол этих елонгов, ситрипов если тот же ценник на expedia, air china? Все равно по дисконтной цене не взять.